Question 1

How long does a typical project take?

Accepted Answer

MVP marketplaces typically take 8-12 weeks from kickoff to launch. Complex platforms with custom matching algorithms, multiple user types, or sophisticated payment flows may extend to 14-16 weeks. We'll give you a fixed timeline during discovery—and we guarantee it with penalties if we miss it.

Question 2

What if I need to launch faster?

Accepted Answer

We can compress timelines to 6-8 weeks for well-scoped projects by running phases in parallel and dedicating additional resources. This typically costs 20-30% more but cuts weeks off your time to market. We'll assess feasibility during our discovery call.

Question 3

What causes delays in marketplace projects?

Accepted Answer

Most delays come from scope creep, slow feedback cycles, or unclear requirements. We prevent these with thorough discovery (eliminating surprises), weekly demo cadences (fast feedback loops), and milestone-based approvals (clear decision points). Our timeline guarantee wouldn't be possible if delays were common.

Question 4

How do you guarantee the timeline?

Accepted Answer

We're so confident in our timelines that we put money on it: 15% discount per week late. In 200+ projects, we've paid this penalty exactly twice—both times due to external API dependencies outside our control. Our specialization makes this confidence possible.

Question 5

How will we communicate during the project?

Accepted Answer

You get a dedicated Slack channel with direct access to the senior developers building your platform. No account managers filtering your questions. No 48-hour email delays. Questions get answered in hours, technical decisions happen in real-time, and you'll never wonder what's happening with your project.

Question 6

How often will I see progress?

Accepted Answer

Daily async updates (brief progress notes), weekly demo calls (working software you can interact with), and sprint reviews every two weeks (comprehensive progress review). You'll never go more than a few days without seeing tangible progress.

Question 7

What if I want to change something mid-project?

Accepted Answer

Change is expected—user feedback reveals things prototypes don't. Minor adjustments within scope are handled seamlessly. Larger pivots trigger a quick rescoping conversation where we assess impact on timeline and budget, then give you options. No "change request" bureaucracy, just honest conversations.

Question 8

Who will I actually be talking to?

Accepted Answer

The senior developers building your platform. Not project managers who relay messages. Not account executives who don't understand code. The people writing your features are the people answering your questions. This direct line eliminates miscommunication and speeds up decisions.

Question 9

How does your pricing work?

Accepted Answer

Fixed project pricing based on scope, not hourly billing that incentivizes slow work. After discovery, you get a single number that covers everything: design, development, testing, deployment, and 30-day post-launch support. That number doesn't change—even if our scope estimate was slightly off.

Question 10

What are the payment terms?

Accepted Answer

25% at kickoff, 25% at design approval, 25% at beta delivery, 25% at launch. You pay as we deliver, and each milestone unlocks the next payment. This protects both parties: you see progress before paying, and we know you're committed to the project.

Question 11

What if the project scope changes significantly?

Accepted Answer

If you want to add major features mid-project, we'll scope and price them separately before starting work. You'll never get a surprise invoice—every cost is discussed and approved before we write code. Many clients add features after seeing the initial version; we just handle it transparently.

Question 12

Do you offer payment plans?

Accepted Answer

Our milestone-based payment structure already spreads costs across the project timeline. For larger projects, we can discuss extended payment schedules or post-launch payment arrangements. We're flexible on terms when the partnership makes sense.

Question 13

What guarantees do you offer?

Accepted Answer

30-day money-back guarantee on the discovery phase. Timeline guarantee with 15% discount per week late. 30-day bug-fix warranty after launch. Full code ownership from day one. These aren't marketing promises—they're contractual commitments we honor every time.

Question 14

What happens if I'm not happy with the discovery output?

Accepted Answer

Full refund, no questions asked. Discovery produces concrete deliverables (strategic blueprint, architecture proposal, timeline, cost breakdown). If you look at those and decide we're not the right fit, you get your money back and keep the documentation. This has happened twice in 200+ projects.

Question 15

Do you fix bugs after launch?

Accepted Answer

30-day bug-fix warranty covers any issues that emerge from our code. After that, we offer maintenance partnerships for ongoing support, feature development, and optimization. Most clients transition to a retainer arrangement because they want continued partnership, not just bug fixes.

Question 16

Who owns the code you write?

Accepted Answer

You do—100%. No licensing fees, no royalties, no restrictions. Every line of code, every design asset, every piece of documentation becomes your property. If you want to take the code to another developer, sell the platform, or modify it yourself, that's your right.

Question 17

How much of my time will this require?

Accepted Answer

Expect 3-5 hours per week during active development: 1 hour for weekly demo calls, 1-2 hours for Slack questions and feedback, and occasional decision points. Discovery phase is more intensive (8-10 hours total). We handle the heavy lifting; you provide direction and feedback.

Question 18

What do you need from me to start?

Accepted Answer

Your vision (what you're building and why), your market understanding (who are your users), and your availability (time for discovery sessions and feedback). We don't need a 50-page requirements document—we'll build that understanding together during discovery.

Question 19

What if I don't have technical knowledge?

Accepted Answer

Perfect—that's exactly who we work with. Non-technical founders are our core clients. We translate business needs into technical decisions, explain tradeoffs in plain language, and never expect you to understand code. Your job is market expertise; ours is technical execution.

Question 20

Can I be involved in design/development decisions?

Accepted Answer

Absolutely—this is your platform. You'll approve designs before development starts, see working features every week, and have final say on everything. We bring expertise and recommendations; you make the decisions. The best platforms emerge from founders who stay engaged throughout.

Question 21

What support do you provide after launch?

Accepted Answer

30-day bug-fix warranty is included with every project. Beyond that, we offer monthly maintenance retainers (priority support, security updates, minor enhancements), growth partnerships (ongoing feature development, A/B testing, optimization), or ad-hoc support as needed. Most clients choose a retainer.

Question 22

Can you help us scale after launch?

Accepted Answer

That's our favorite part. We've helped platforms grow from launch to millions in GMV. Scaling involves performance optimization, feature expansion based on user data, and infrastructure upgrades as traffic grows. Our ongoing partnership model is designed for exactly this kind of evolution.

Question 23

What if we want to add major features later?

Accepted Answer

New features are scoped and priced just like the initial project. Because we built your platform and understand its architecture, we can add features faster and more reliably than any new team. Existing clients get priority scheduling and a 20% discount on future work.

Question 24

Can we eventually bring development in-house?

Accepted Answer

Yes, and we'll help you do it right. When you're ready, we provide comprehensive documentation, architecture walkthroughs, and even participate in hiring interviews for your technical team. Clean handoffs are part of our commitment to your long-term success—not lock-in.

From First Call to First Revenue

The 6-Step Framework

Discovery

Design

Develop

Test

Launch

Grow

Discovery

Design

Develop

Test

Launch

Grow

Inside Each Phase

Discovery & Strategy

Key Activities

Deliverables

What We Guarantee

Weekly Progress Demos

Fixed Timeline Guarantee

No Surprise Costs

Direct Communication

Full Code Ownership

Post-Launch Support

What We Don't Do

Disappear for Months

Scope Creep Billing

Junior Dev Handoffs

Post-Launch Abandonment

Payment Terms That Protect You

Project Kickoff

Design Approval

Beta Delivery

Launch

30-Day Money-Back Guarantee

No Account Managers. No Gatekeepers.

Why 8-12 Weeks, Not 6-12 Months

Traditional Agencies

Directorism

The Compound Effect of Specialization

Process Questions Answered

Ready to Start Your Project?